Sydney Airport has announced a new indoor Google Maps feature which will empower its visitors to navigate through the airport directly from the palms of their hands.
The new initiative delivers the most up-to-date terminal location information via indoor Google Maps and will allow millions of passengers to travel through the airport using familiar technology.
Sydney Airport’s general manager for technology, Stuart Rattray, said the introduction of indoor Google Maps enhanced the airport’s service to passengers.
“We’re pleased to welcome indoor Google Maps across our terminals, and we’re confident this new interactive feature will assist passengers with a more seamless journey through the airport,” said Rattray. “The new maps give our visitors visibility of airport location information at the touch of a button, and we expect travelers will enjoy the benefits of accessing this information as they navigate through the terminal to reach their gate.”
The maps feature all of the airport’s facilities including gates and check in counters, retailers and other locations of interest across its multi-level floors through the T1 International and T2 Domestic terminals, with T3 to be added shortly.
The initiative is part of Sydney Airport’s technology strategy, which has seen the airport roll out a range of new and customized technology measures, including free Wi-Fi, self-service check-in, automated bag drops, SmartGates, and multilingual wayfinding e-directories. New multilingual Flight Information Displays (FIDS) are also available in 13 languages at the T1 International terminal.
Additionally, the airport has introduced a real-time queue measurement system to help passengers anticipate how long it will take them to pass through security and passport control.